Shipping Times

Domestic Shipping
Express shipping 1-2 business days and 2-3 business days for rural areas.
Standard Shipping 3-8 Business Days
International Shipping
Time is dependent on location but we will ship promptly. (Regular Usual time: 8 Business days and Express Usual Time 2-5 Business Days)
Due to the cost of postage VS product weight, only our Ultimate Extensions are available for international shipping at this time.
Orders placed after 12pm AEDT will be processed next day.


You have 5 Business Days upon receiving the item to contact us in regards to a return.

Faulty Items - Exchange/Refund

Wrong Colour  - Exchange

We do not accept returns for 'Change of mind' - All items must be returned in as received condition. Due to Hygiene we can not accept returned extensions that have been removed from "Gold Band" tie.